All Systems Operational
US Street API Operational
us-east Operational
us-central Operational
us-west Operational
International Street API ? Operational
us-east Operational
us-central Operational
us-west Operational
US ZIP Code API Operational
us-east Operational
us-central Operational
us-west Operational
US Autocomplete API Operational
us-east Operational
us-central Operational
us-west Operational
US Extract API Operational
us-east Operational
us-central Operational
us-west Operational
Account Management Portal ? Operational
Public Website Operational
Forward Proxy API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
US Street API: Uptime
Fetching
US Street API: Single Lookup Processing Latency (included in SLA) ?
Fetching
US Street API: Network Latency From Around the World (excluded from SLA) ?
Fetching
US ZIP Code API: Uptime
Fetching
US ZIP Code API: Application Processing Latency (included in SLA) ?
Fetching
Public Website: Uptime
Fetching
Past Incidents
Apr 20, 2019

No incidents reported today.

Apr 19, 2019
Resolved - Our Forward Proxy API (proxy.api.smartystreets.com) suffered intermittent connectivity issues on Wednesday. This was related to a migration of our fleet to newer hardware where the proxy was configured to talk only to the older fleet. Extra monitoring is being added to quickly detect this type of connectivity issue much more quickly.
Apr 19, 22:57 UTC
Postmortem - Read details
Apr 19, 23:02 UTC
Resolved - The issue was resolved earlier. We will publish a postmortem shortly.
Apr 19, 03:32 UTC
Update - We have resolved the issue and are monitoring the US Extract API. All systems operational.
Apr 18, 23:57 UTC
Investigating - We are diagnosing why our US Extract API is responding slowly. We will publish updates as soon as we more information.
Apr 18, 23:16 UTC
Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.